Toposim Forums Forums Support, Development & Feedback Service Download trouble with Korea & Taiwan

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  • #217
    Graham
    Participant

      Hi Justin,

      I purchased and am really enjoying your Japan mesh from a few days ago.
      Today I wish to add Korea and Taiwan but the download links are reporting “This is not your download link. Go to homepage”.

      Grateful if you could look into this.
      Thank you,
      Graham McNicol

      #218

      HI Graham,

      Hmm. That’s a new one. Sorry about that. I’m gonna have to dig into it and see what’s happening.

      Get back to you soon.

      Justin

      #220

      HI Graham,

      Was this from the link in the confirmation email? Try logging into your account at the Toposim Distribution Center, then click “My Account” and try downloading from there.

      Let me know

      Thanks

      JT

      #221
      Justin Tyme
      Participant

        Hi Graham,

        I fixed it. There was a conflict with a plugin I installed yesterday.

        Should be working for you now. Sorry for the inconvenience.

        Thanks

        Justin

        #222
        Graham
        Participant

          Hello Justin,

          Thank you for fixing it.
          I just successfully downloaded both files from “my account” page and will install later today.

          I appreciate your quick response.
          Cheers,
          Graham

          #223

          Graham,

          Good deal. Glad to hear. If you could do me a favor when you get a chance, and this applies to everyone, please post a review, or at least a rating on the product pages. Good ratings really help with conversions.

          Thanks

          Justin

          #224
          Graham
          Participant

            Hi Justin,

            No problem and happy to…done.

            Thanks for your great work!
            Graham

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