Toposim Forums Forums Intro to Toposim Pre-Sales Questions Galaxy Membership?

This topic contains 82 replies, has 33 voices, and was last updated by  Justin – Toposim 1 month, 3 weeks ago.

Viewing 15 posts - 1 through 15 (of 83 total)
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  • #189

    Bill
    Participant

    I registered yesterday, but note that “Free” does not appear in the Cart. I’m not in any great rush, but just thought I’d let you know. I still have all of the Disks that you sent me so many years ago! 🙂

    #191

    Hi Bill,

    Thanks for bringing that to my attention. I think I fixed it now.

    Funny how one added checkbox can affect so much.

    Let me know if the problem isn’t fixed.

    #193

    John
    Participant

    I have the same issue and registered a few days ago. Nothing in the “cart” or elsewhere indicates that I am a Galaxy Lifetime Member.

    John Martin

    #194

    Hi John,

    You should see a difference in the prices now. Sorry for the delay.

    The verification and account configuration is a manual process. In order to verify a legacy Galaxy Lifetime memberhip I need enough specific information to cross-match with the legacy FSG account. For fastest service provide first name, last name, email you used during the legacy FSG days if different from the one used now. With all that information I am quickly and easily able perform the verification and configure the new Toposim account.

    Oft times, I’ve been getting a first name, maybe a last name, but if the emails match up, that’s good verification. But many have changed their emails and I don’t have any record of the new email in the leqacy archives. For example, how many “Johns” were old FSG customers? 🙂 There were nearly 500 Johns. LOL

    Point is, the more detailed information one adds to their account profile, the quicker and easier it is to redeem a legacy FSG Galaxy Lifetime membership.

    In any case, I post this general request for the benefit of others. Please ensure that your account profile contains enough information to allow me to match up the legacy accounts with the new accounts. Plus, for social benefit as much contact information as you’re comfortable with and a profile picture is always nice.

    John, please let me know if it’s fixed or not. After logging in now you should see different pricing.

    Thanks

    JT

    #195

    John
    Participant

    Appears to be working now as I’m downloading the Japan mesh for free and other areas are also listed as free.

    Thanks for your prompt assistance.

    Always have liked the FSGenesis/Toposim meshes.

    John

    #196

    Thanks, John. Since we’re sort of on a shakedown cruise here, please let me know how it went, download speeds, ease of use, etc. Still a lot of tweaking and refinement to do here, and any feedback to make it a better experience is appreciated. Also, don’t hesitate to “rate” your products.

    JT

    #197

    Mike
    Participant

    Hello,

    I just registered today and hopefully I used all of my Galaxy Membership credentials.

    Thanks,

    Mike Cameron

    #198

    HI Mike,

    Long time no see. LOL

    Sorry for the delay. Dealing with some frustrating internet problems today.

    In any case, you should be all set.

    Thanks

    JT

    #199

    Peter
    Participant

    Hey Justin — Welcome back! I am a former Galaxy Lifetime member of FSG. My old email (not the one I used today to register) was pertman@verizon.net (I think that is the one I used). Please let me know if you need more info to validate my previous membership…

    Thanks!

    P.

    #200

    Hello again, Peter.

    You’re all set.

    Thanks

    JT

    #225

    John Magee Jr
    Participant

    Justin, I’m new to this site, followed from simflight message. Thanks for your ongoing support, and great products! Old email should be;
    mageej@wwdb.org

    #226

    Hi John,

    You’re welcome and all set . . .

    Thanks

    Justin

    #227

    Boerries
    Participant

    Signed up today,

    nice to see you back Justin.

    I followed simflight.com too.

    Old Email was boerries.kuhn(at)netcologne.de, but with my christian name, it shouldn´t be too difficult to finde me in your database. 😉

    Best wishes Boerries

    #228

    Hi Boerries,

    Thanks, and you’re all set . . .

    And for all former Galaxies . . . if you could do me a favor and return at your convenience to the product pages of the products you download and submit an honest review, I would appreciate it. If not a written review, at least a rating. This really helps customers feel good about clicking the checkout button. As well, and this is strictly voluntary of course, donations of any amount will be greatly appreciated to help cover bandwidth costs.

    Thanks

    JT

    #229

    Thank you Boerries! 🙂

    JT

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