Toposim Forums Forums Support, Development & Feedback Service Where is my Ultramesh Alaska gone?

This topic contains 2 replies, has 2 voices, and was last updated by  Attila 2 days, 11 hours ago.

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  • #1253

    Attila
    Participant

    Hi, I bought long time ago the W.Bundle and received the UltraMesh Alaska with it, but now when I check the DL’s nothing there only the normal NA Alaska and is not possible to download the update.

    Do I need to buy it again?

    Best regards

    Attila

    #1254

    Hi Attila

    There was a period of time when UltraMesh Alaska was accidentally and erroneously included with the Planet Earth Bundle but was subsequently removed from the Planet Earth Bundle when the error was discovered, as it is a completely different product line.

    You ordered the Planet Earth Bundle during this time when it was included by mistake, I have, however, just manually added it to your account and it should now be available in your downloads list.

    Thanks

    Justin

    #1255

    Attila
    Participant

    Justin thank you 🙂

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