FAQs

Product Info

Here is a good overview that I wrote for Flightsim.com several years ago . . . Introduction to terrain mesh
Toposim products are organized into two products lines, Toposim Continents and Toposim UltraMesh.

Toposim Continents . . .

. . . offers global 19.2m/LOD11 coverage. The contiguous United States, Mexico, and New Zealand are compiled at 9.6m/LOD12. The dataset is organized into Continental scenery folders . . . Each continents' scenery folder contains within a further hierarchy of region, country, state and province BGLs with a name convention thus:
There are eight continents, including Antarctica. Although the Middle East is not a continent it has its own folder due to being a nexus of Africa, Asia, and Europe. Each of these eight continents will have their own corresponding entry in Scenery Library into which the respective BGLs files are installed.

UltraMesh

Toposim UltraMesh, being a more localized, highly-detailed product line, has its own top folder in the hierarchy.  Each Toposim UltraMesh product has its own folder and scenery subfolder, and it's own corresponding entry in Scenery Library.
[still under construction - update pending]
Toposim products are compatible with FSX, FSX-SE, and all versions of P3D.

Installation

We have an Installation Overview and Videos at The Support and Community section under the FAQs and Knowledge Base tabs

Service and Distribution

Yes, we use SSL site-wide. We keep your order information archived to facilitate contact and solutions to any future service issues. No payment information is captured or stored at Toposim, as that is all handled at PayPal, our payment processor for over 20 years. Your privacy is tantamount at Toposim. We keep our server and front-end software up-to-date and free of all know security issues, so you can be assured that there's no funny-business going on here.
Toposim uses PayPal exclusively. At checkout you have the option to use a PayPal account, or you can choose to use a debit or credit card if you do not wish to use a PayPal account.
Yes. There will be download links on your confirmation page, as well as in your confirmation email. Your download are also archived and accessible from My Account, Downloads tab if you need to download in the future.
No, your downloads do not expire. Return to the Toposim Distribution Center anytime in the future and click My Account, click the Downloads tab, and find your product(s).
Log in, click My Account, then click Addresses tab and/or Account Details page
Click My Account, then Account Details Page.
On the Log In form, click Lost your password link. Enter your email address and click Reset My Password. An email will be sent (make sure to check your spam folder if you don't see it in your Inbox.) Follow the link in the email to reset your password.
Click My Account, then click the Orders tab.
You can visit our Forums and ask your question or describe your problem after searching the Forum to find answers. Chances are your issue has already been addressed.