Toposim Forums Forums Intro to Toposim Pre-Sales Questions BOGO FREE ? FALSE !!!!!

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  • #1096
    icr
    Participant

    I have just bought 16 products from Toposim and was informed Buy One Get One Free.
    After being sent the download links, the free item was omitted. Was this a deliberate sale technique ?

    #1097

    hello,

    The BOGO applies to Regions, Continents, and UltraMesh product categories, as clearly stated. In order to be presented with a free product choice, you must first add any Continent, Region, or UltraMesh product to your cart. Unfortunately none of the products in your cart were from any of the qualifying categories.

    Thanks

    Justin

    #1098

    Since your order total exceeded the cost of the Planet Earth Bundle, I have added the whole bundle to your account.

    If you don’t see it when you log in and click My Account, try refreshing the page.

    Thanks

    Justin

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