Toposim Forums Forums Support, Development & Feedback Service Download link not working

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  • #1624
    Ricardo
    Participant

    Hi there,

     

    I’ve purchased the Planet Earth Bundle on June 19, 2020 – Order #4780.

    My hard drive burned and I had to install a new one. Now I’m trying to download the product that I’ve purchased and the download links do not exist anymore. Some of them say the link is broken, some of them redirect me to the Toposim website to buy more products.

    On my order history under my account, it doesn’t show any recent purchases. Please let me know how I can download the products I’ve purchased again.

    Thank you,

    Ricardo.

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