Tagged: Galaxy Membership
January 10, 2016 at 5:48 pm #189BillParticipant
I registered yesterday, but note that “Free” does not appear in the Cart. I’m not in any great rush, but just thought I’d let you know. I still have all of the Disks that you sent me so many years ago! 🙂January 12, 2016 at 10:08 am #191
Thanks for bringing that to my attention. I think I fixed it now.
Funny how one added checkbox can affect so much.
Let me know if the problem isn’t fixed.January 18, 2016 at 9:06 am #193JohnParticipant
I have the same issue and registered a few days ago. Nothing in the “cart” or elsewhere indicates that I am a Galaxy Lifetime Member.
John MartinJanuary 18, 2016 at 12:44 pm #194
You should see a difference in the prices now. Sorry for the delay.
The verification and account configuration is a manual process. In order to verify a legacy Galaxy Lifetime memberhip I need enough specific information to cross-match with the legacy FSG account. For fastest service provide first name, last name, email you used during the legacy FSG days if different from the one used now. With all that information I am quickly and easily able perform the verification and configure the new Toposim account.
Oft times, I’ve been getting a first name, maybe a last name, but if the emails match up, that’s good verification. But many have changed their emails and I don’t have any record of the new email in the leqacy archives. For example, how many “Johns” were old FSG customers? 🙂 There were nearly 500 Johns. LOL
Point is, the more detailed information one adds to their account profile, the quicker and easier it is to redeem a legacy FSG Galaxy Lifetime membership.
In any case, I post this general request for the benefit of others. Please ensure that your account profile contains enough information to allow me to match up the legacy accounts with the new accounts. Plus, for social benefit as much contact information as you’re comfortable with and a profile picture is always nice.
John, please let me know if it’s fixed or not. After logging in now you should see different pricing.
JTJanuary 18, 2016 at 1:45 pm #195JohnParticipant
Appears to be working now as I’m downloading the Japan mesh for free and other areas are also listed as free.
Thanks for your prompt assistance.
Always have liked the FSGenesis/Toposim meshes.
JohnJanuary 18, 2016 at 2:29 pm #196
Thanks, John. Since we’re sort of on a shakedown cruise here, please let me know how it went, download speeds, ease of use, etc. Still a lot of tweaking and refinement to do here, and any feedback to make it a better experience is appreciated. Also, don’t hesitate to “rate” your products.
JTJanuary 18, 2016 at 6:31 pm #197MikeParticipant
I just registered today and hopefully I used all of my Galaxy Membership credentials.
Mike CameronJanuary 18, 2016 at 7:08 pm #198
Long time no see. LOL
Sorry for the delay. Dealing with some frustrating internet problems today.
In any case, you should be all set.
JTJanuary 18, 2016 at 9:34 pm #199PeterParticipant
Hey Justin — Welcome back! I am a former Galaxy Lifetime member of FSG. My old email (not the one I used today to register) was email@example.com (I think that is the one I used). Please let me know if you need more info to validate my previous membership…
P.January 18, 2016 at 10:58 pm #200
Hello again, Peter.
You’re all set.
JTJanuary 28, 2016 at 1:03 am #225John Magee JrParticipant
Justin, I’m new to this site, followed from simflight message. Thanks for your ongoing support, and great products! Old email should be;
firstname.lastname@example.orgJanuary 28, 2016 at 1:10 am #226
You’re welcome and all set . . .
JustinJanuary 28, 2016 at 8:27 am #227BoerriesParticipant
Signed up today,
nice to see you back Justin.
I followed simflight.com too.
Old Email was boerries.kuhn(at)netcologne.de, but with my christian name, it shouldn´t be too difficult to finde me in your database. 😉
Best wishes BoerriesJanuary 28, 2016 at 11:48 am #228
Thanks, and you’re all set . . .
And for all former Galaxies . . . if you could do me a favor and return at your convenience to the product pages of the products you download and submit an honest review, I would appreciate it. If not a written review, at least a rating. This really helps customers feel good about clicking the checkout button. As well, and this is strictly voluntary of course, donations of any amount will be greatly appreciated to help cover bandwidth costs.
JTJanuary 28, 2016 at 1:34 pm #229
Thank you Boerries! 🙂
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