Tagged: Galaxy Membership
July 29, 2016 at 5:38 pm #430KatyParticipant
Thank you Justin, my order went through without a hitch. Always a pleasure!July 29, 2016 at 5:57 pm #433
Glad to hear.
I’m troubleshooting a registration/login problem.
Did you have any troubles registering? Activation email sent, click the link, successful activation, I presume.
However, on my dummy test registrations, once I get to the login after successfully activating, I get a password error message.
Did you have the same experience? Has me stumped and I’m afraid I’m losing business because of it.
JustinJuly 29, 2016 at 6:11 pm #435KatyParticipant
I’ve had the same experience this morning: after activating I got the password error message, I just used the lost password link to re-enter it and then the login went fineAugust 2, 2016 at 2:25 pm #467SteinParticipant
I have been an Galaxy lifetime member but I can not see this in my account.Submitting the proof as an attachment.I still have my CD’s so I am not in any hurry.August 2, 2016 at 3:09 pm #470
Sorry about that. I inadvertently overlooked it. Thanks for bringing it to my attention. You should now see your Galaxy pricing.
I’ve deleted your attachment to protect your privacy.
JustinAugust 15, 2016 at 3:26 pm #534RLT1935Participant
Hey Justin — Welcome back! I am a former Galaxy Lifetime member of FSG. My email WAS JLTRLT@AOL.COM . Please let me know if you need more info to validate my previous membership…
ROBERT TONEYAugust 15, 2016 at 5:21 pm #541
Thanks, and welcome back yourself! 🙂
You should be good to go. Let me know if you have any problems or questions.
ToposimAugust 16, 2016 at 1:48 pm #558SimonParticipant
Only just found this, just happened to pop up on my FB feed.
Welcome back Justin, good to see you are still producing quality stuff.
I’m still running FS9 with all the FS Genesis mesh.
Simon.August 16, 2016 at 5:28 pm #560
Thanks for the welcome back. Not quite “back” yet, but nearly there.
Glad after all these years some of those early products still bring enjoyment.
Let me know when you upgrade to the future. 🙂
JustinAugust 20, 2016 at 11:01 am #576michael.istaParticipant
I too was a Galaxy member un FS Genesis, so I registered with my old email when I found that you were honring the old accounts (firstname.lastname@example.org when I bought the membership, but later changed my email address, maybe thats the reason it wasn’t matched), but unfortunately it seems that my account was not matched back to the Galaxy account. I also sent you an email to the @toposim.com">email@example.com address, but haven’t gotten a reply, so I figured I try replying to this topic. If you need any additional information, please let me know.
MikeAugust 20, 2016 at 11:04 am #577
Out on an errand. I’ll take care of it when I get home in about an hour.
JustinAugust 20, 2016 at 12:05 pm #578
Sorry for the delay. Your email must have gotten lost in the swirling dust from the server move last week. In any case, you should be all set now.
Let me know if anything isn’t working right. or you have other questions or problems
JustinAugust 20, 2016 at 12:11 pm #579michael.istaParticipant
thanks for your prompt help – its working now. And also thanks for honoring your old customers.
MikeAugust 20, 2016 at 12:14 pm #580
You’re welcome. And you’re welcome.
Enjoy . . .
JustinSeptember 4, 2016 at 10:32 am #607MichaelParticipant
Finally was able to log into your site. You may want to take a look at your log in page, it does not allow usernames even though it states user name or email address and password to log into the site.
Also, how do I go about getting my lifetime membership back?. Here is my info.
Brooklyn, N.Y. 11220
I’ve since moved to Boca Raton, so I don’t care about the address being up there for you to see for now to check my status. I still have my original CDs as well as the updated DVDs that you sent me.
Not sure if you remember, you sent me replacement dics after the labels with the data peeled off my original dics.
Thanks Justin and welcome back.
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